The general conditions of sales define the conditions applicable to sales concluded between on the one hand the people making a purchase via the website of French Bloom SAS, below called "the customer" and on the other hand the company French Bloom SAS, hereinafter called "Frenchbloom.com". These conditions only concern exclusive to non -shopping individuals. These conditions apply to the exclusion of all other conditions, in particular those in force for store sales.

These general conditions of sale only concern exclusive to non -shopping and aged natural persons at least 18 years old.

The customer can be understood as any natural person who acts for purposes who do not fall within the framework of his commercial, industrial, craft or liberal activity, aged at least 18 years and having ordered at least once on the site.

The creation of the customer account is reserved for all natural and aged at least 18 years old.

Price of items

All prices of the items are indicated in euros all taxes included except participation in processing and shipping costs (see Shipping and delivery paragraph).

The items will be invoiced on the basis of the prices in force at the time of registration of orders. They remain the property of Frenchbloom.com until the full payment of the price. This price is payable in whole and in a single payment.

Tariffs

Any order on the site and delivered outside of France may be subject to any taxes and customs duties which are imposed when the package reaches destination.

These customs duties and any taxes linked to the delivery of an article are the responsibility of the customer and fall under their responsibility.

Frenchbloom.com is not required to check and inform its customers of customs duties and applicable taxes.

Ordered

The customer can place an order on the websitewww.frenchbloom.com
The order process is as follows:

 

• Choice of articles and addition to the basket
• Validation of basket content
• Identification on the siteFrenchbloom.comIf the customer is not already identified
• Choice of delivery method
• Choice of payment method and acceptance of GTC

Validation of payment

The customer will receive an order confirmation email.
The customer can view the details of his order and his total price during these different stages and correct any errors, before confirming it to express their acceptance.

Frenchbloom.com reserves the ownership of the items to the full order of the order, that is to say to the collection of the order price bywww.frenchbloom.com.

Frenchbloom.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or which would present any form of risk in his eyes.

Any order incorporates the acceptance of prices and description of the items available for sale.

Frenchbloom.com undertakes to honor orders received on the website only within the limits of available stocks. In the absence of availability of one or more items ordered, Frenchbloom.com undertakes to inform the customer as soon as possible, and if necessary reimburse him at the latest within 30 days payment of the sums paid. The customer's order will then be automatically canceled.

Payment

Metropolitan France

• Payment of purchases is made to the customer's choice:
• By bank card: visa, mastercard, credit card, issued in France, American Express
• By Paypal
• By cryptocurrency

International

• Payment of purchases is made to the customer's choice:
• By bank card: visa, mastercard, credit card, American Express
• By Paypal
• By cryptocurrency

 

Validation of payment

Payment is validated upon receipt of information supplements requested in the event of payment by bank card requiring additional checks (see paragraph fight against bank card fraud).

Fight against bank card fraud

Frenchbloom.com reserves the right to verify the personal data communicated by the Customer and to adopt all the measures deemed necessary to verify the fact that the person whose bank account is debited is the one who placed the order, this in order to to avoid any fraudulent payment. This verification may take the form of a request for proof of identity and/or domicile and/or banking documents (RIB or canceled check). The lack of response from the customer to a request of this type within 2 days of the request made by Frenchbloom.com will automatically lead to the cancellation of the order concerned, without any possibility of subsequent complaint.

Frenchbloom.com will also be freedom to carry out the direct cancellation of an order which would present one or more risk factors for fraudulent use of bank card.

Securing transactions

Frenchbloom.com implements all means to ensure the confidentiality and security of data transmitted on the web and on the websitewww.frenchbloom.com. 

Customer service

For any information or question, Frenchbloom.com customer service can be reached by e-mail Hello@French bloom.com; By mail to send to French Bloom SAS, 80, rue de Miromesnil 75008 Paris.

Responsibility

Frenchbloom.com is automatically responsible for the customer for the proper execution of the contract concluded with the customer.

However, the responsibility of Frenchbloom.com cannot be engaged for the non -performance or poor execution of the contract concluded in the event of force majeure, the occurrence of a fact attributable to the customer or any disadvantage, unpredictable and insurmountable damage inherent in 'Using the Internet network, including a breakdown of the service, an external intrusion or the presence of computer viruses.
The FrenchBloom.com site contains hypertext links that can return to other websites. The responsibility of FrenchBloom.com cannot be engaged for the content of these websites if they were to contravene the legal and regulatory provisions in force.

The photographs and illustrations accompanying the products on our website have no contractual value and cannot therefore engage the responsibility ofwww.frenchbloom.com.

Guarantee

All articles offered by Frenchbloom.com are subject to the legal warranty provided for in articles 1641 and following of the Civil Code.

The Customer has a period of 3 days from receipt of the items to train any reservations or complaints for non-compliance or apparent defect of the items delivered, by e-mail Hello@French bloom.com ; or by registered mail with reception notice at the following address: French Bloom SAS, 80, rue de Miromesnil 75008 Paris.

After this period and failing to have respected this formality, the articles will be deemed to be in accordance with any apparent defect and no complaint may be validly accepted bywww.frenchbloom.com.

If the apparent defect or the lack of conformity of the item is proven, Frenchbloom.com undertakes to reimburse the customer as soon as possible and at their expense.

This refund will take place within a maximum of 30 days.

Frenchbloom.com cannot be held responsible for the improper use and/or the intensive use of the articles that the customer could do.